HELP HUB

Help Hub

Register your household so we can understand who lives with you, where you are, and any dietary or practical needs we should know about.

Start here

Choose the right route

Service users can register a household and request help. Referral partners can register an organisation, prepare their team, and log in when approved.

The Parish Trust Help Hub

What can we help you with?

Find practical support for you, your household or someone you are supporting. Choose the service you need below and we'll guide you through the next step.

Our support

Select the option that best describes what you need.

Food & essential support

If you're struggling to afford food or household essentials, our CARE Project may be able to help.

  • Food and essential household support
  • Self-referral available up to three times per calendar year
  • Professional referrals available for ongoing need
Already registered? Your H Number helps us find your record quickly.

Baby & maternity essentials

Our Baby Bank helps families with essential baby and maternity items through professional referrals.

  • Referrals are made by a professional supporting the family
  • We source and prepare the requested items
  • The referring professional collects the package
For professionals: sign in to the Help Hub to make a Baby Bank referral.

Debt & money worries

Free, confidential support if debt, bills or money worries are becoming difficult to manage.

  • Understand debts, arrears and priority bills
  • Look at benefits and other available support
  • Get help understanding letters and next steps
  • In-person and online appointments
You don't need a CARE Project referral to ask us for debt support.

Free mobile data

Our Data Bank can help eligible CARE Project service users who are struggling with the cost of getting online.

  • Free mobile data SIMs for compatible devices
  • Helps with benefits, jobs, education and staying connected
  • Available following an eligible professional CARE referral
Provided through our partnership with the Good Things Foundation.

Using the Help Hub is simple

Start online and we'll guide you to the right pathway.

1

Choose your support

Select the service above that best matches what is happening.

2

Tell us what you need

Register or sign in and provide the information we need to help.

3

We'll take it from there

Our team will review your request and explain the next step.

Not sure where to start?

Register with the Help Hub and tell us a little about what is happening. We'll help you find the most appropriate support.

If you already have an H Number, please keep it handy when accessing support.