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Referral partner sign-up

Register your organisation step by step

Start by searching for your organisation. If it already exists, use the access request route instead of creating a duplicate. If not, the form below will guide you through the registration in a clear order.
What happens next
Manual approval
Your application is checked by staff before anything is activated.
No password at sign-up
The lead admin will receive login details after approval.
Second admin invited later
The second admin is recorded now and invited once approved.
1Search
2Organisation
3Admins
4Review
Draft saving is on Your progress is saved automatically as you type. File selections stay on this device until you submit.
Step 1

Search for your organisation first

Start typing the organisation, department, team, or umbrella body. Choose a result if you find it, then request access instead of creating a new record.

Step 2

Organisation details

Tell us about the organisation, team, or department that needs access.

Step 3

Lead and second admin

The lead administrator is always required. The second administrator requirement is controlled by Help Hub settings.

Lead administrator
Second administrator (optional now)

You can submit without a second admin, but the organisation will need one within 30 day(s) of approval to keep making referrals.

Step 4

Services, proof, and review

Choose the services needed, upload proof, and review what will be submitted for staff approval.

Quick review